Francois Thank you for clarifications. Do I understand right that majority of affected faces can be split to two categories:
- Were somehow reassigned to another person
- Became unassigned
Is that correct?
Can you please try to remember what was happening right before this happened? Were there any crash of the software maybe? Was there an version update? Or did you do anything with your photos?
Things like this are not supposed to happen just by itself. There was something that triggered such a massive change to the data. It would be great if we can understand what that was.
Speaking about next steps, the change in the data was permanent, apparently. So there in no fix that can magically roll it back. I guess the only way forward is to fix things back manually.
I am sorry you had to face this issue. This is actually firts time anyone reports something like that. I am trying you figure out what makes your case is so uinque, all I can think of is maybe this is beacause most people do not go to far with faces recongition on free version (literally thousans of faces), and switch to commertial license much earlier. Maybe there is some bug that is only appears in free version. I don’t know, just a guess.