Uninstall - Reinstall - Tonfotos Community

Uninstall - Reinstall

Tonys

I wish to completely uninstall Tonfotos & reinstall as if it were the first install, without the software bringing up any remnants from the previous installations. I’ve tried several times without success, no matter what I do including deleting the Tonfotos.ini file & directories remaining in file explorer it still brings up all past data. Bar completely removing all entries remaining in the computer registry which is yet more time wasted, I don’t know what to do. any help and advice would be gratefully accepted

Andrey

Tonys It is hard to say what exactly is happening in your system based on this information, but I will just list you all possible sources of people data so you can use it to figure out what is happening.

Tonfotos does not use registry to store any data. It only stores in its internal database (which gets deleted if you do uninstall on Windows), and also inside ini files and tnfp file (more about it here: https://community.tonfotos.com/d/186-version-150-people-data-synchronization). I guess you deleted all of those too.

Next, keep in mind that there is feature to store people data in XMP metadata inside files: https://community.tonfotos.com/d/535-version-1105-saving-person-data-in-xmp It is off by defult, but if you turned that on some time in the past, that data could be already written into files, and there is no easy way to clean it from there. That could explain what you are experiencing.

Next, if that was not the reason, Tonfotos can also read people informaton stored into XMP metadata by other applications, and it reads picasa.ini files stored by Picasa. So you might want to remove those too.

Tonys

Andrey Many thanks for your reply, I’ve uninstalled and reinstalled so many times now removing all Tonfotos.ini and people.tnfp files, gone through the laborious task of removing tags from each and every file getting to the point where names are no longer shown in the People panel which is what I wanted to achieve but under Folders panel no matter what photo I select it no longer recognises any faces at all, no little squares to choose from, ignore or do anything at all except get the message “could not find a new person’s face in the specified location”. I’ve come to the conclusion I’m wasting my time and the only way of solving this mystery is to install on one of my other machines and work on clean photo copies stored elsewhere that have had no contact with Tonfotos.

Andrey

Tonys Sorry you had to come to that conclusion. Should I have more information, I guess I would be able to point you in the right direction. After all, thiere is no magic, and program just follows certail logic, which I described above.

Anyway, if you need my help - I am here. I just need a bit more details that that to be able to help.

Regardless of location of information about people, face recognition function should work. If you suddently have issues with that, I woudl recommend you to remove CUDA plugin. Usually this happens due to GPU instability. Bringing face recognition back to CPU could help to avoid this.