Sooner or later we will all experience an operating system failure (Windows 10 in my case). I have fixed that and am in the process of reinstalling software. All of my photos were on a separate drive from the OS drive. Is there a way of having Tonfotos use the hours of face linking already done? I presume the Tonfotos data is still on my photos drive? I would hate to start over again.

If you have a process for me to follow, please let me know.

    2 months later

    exactly the same happens to me right now, but:

    Andrey all people will be perfectly restored when you install Tonfotos again and scann all your photos.

    just is not true, tons of information missing especially faces

      mc64 Sorry to hear about that. This literally worked flawlessly hundreds times before, it is very suprising to hear you encountered some issues. I replied to you in separate thread with more details.

      19 days later

      Andry:
      Thank you for your response. could you assist me with the disappearing activation that is now occurring since my rebuild?

      Thank you,

      Richard Marple

        RickM You can just activate it again using same serial number. Just look for “Activate…” in the main menu. In case of any issues with activation please write me to support@tonfotos.com and please mention your serial number, I will then check the status on the server.

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