Folders is empty

Maitch

Hello

My folders tab is now completely empty, but I can still watch all my photos in Events, Albums, Locations and People. How do I fix it, so that I can browse the folders again.

Regards
Mathias Hagensen

Andrey

Maitch wow, that is something new. Can you please tell what happened before it started behaving this way? Was there some error message or anything like that?

Can you please make debug logs as described here: https://community.tonfotos.com/d/26-making-debug-logs-in-tonfotos ?

farleycz

Hi Andrey, I have to report the same thing. I’ve scanned my network folder for a day and half. All photos got scanned. But now for some reason the folder tree has disappeared. I still see the photos in the Events and Location tabs. Also re-scanning seems to be active.

Though the smb path is not changing, the IP might. I use two ways to connect to my home router. That might be a useful info.

Uploading photo. Where can I send you the logfile privately?

Regards,
Martin.

Andrey

farleycz please send logs to support@tonfotos.com and don’t forget to mention this thread so you don’t have to repeat this.