Hello, I’m an oldie and don’t know much about computers - now I need help.
I bought a license for Tonfotos two hours ago. Everything started well, the program began scanning the path I specified and even detected the first faces. After about 15 minutes, the program closed on its own. I tried to restart it, but it closes again after about 2 seconds (I tried this several times). I shut down the computer and restarted it, but nothing changed:
the program starts (the interface is displayed, but you can’t click on anything) and closes on its own after about 2 seconds.
I’m using Windows11. I also downloaded and installed the CUDA runtime for Tonfotos, before the program ran for those 15 minutes.
What should I do?
1 hour later:
I started the program via cmd and got a log file. Maybe it can help?
The log file seems to be huge; I can “only” see about the last 4500 lines.
Here are the last 25 ones (I changed the folder names in “X”,“Xx”,“Xy”,“Xz” and “12_34”, and file name in “A”):
V-R-path: E:\X\Xx\Xy\L name: NO_RECURSIVE
V-R-path: E:\X\Xx\Xy\L name: NO_RECURSIVE
V-R-path: E:\X\Xx\Xy\L name: NO_RECURSIVE
push_ini_to_disk: nothing to save to E:\X\Xx\Xy\L
V-R-path: E:\X\Xx\Xy\Xz name: NO_RECURSIVE
V-R-path: E:\X\Xx\Xy\Xz\12_34 name: NO_RECURSIVE
C path: E:\X\Xx\Xy\Xz\12_34 name: NO_RECURSIVE
V-R-path: E:\X\Xx\Xy\Xz\12_34 name: NO_RECURSIVE
- file needs face recognition (E:\X\Xx\Xy\Xz\12_34\A.jpg)
Cache miss: E:\X\Xx\Xy\Xz\12_34\A.jpg
Creating sharp: E:\X\Xx\Xy\Xz\12_34\A.jpg ->0.001s
{
ctime: 2025-08-19T13:30:20.818Z,
mtime: 2009-05-28T17:05:44.000Z,
birthtime: 2025-08-19T13:30:20.818Z,
exif_dates: {},
xmp: undefined,
png: undefined
}
Initialize recognizer…
Face recognized with CUDA support is initialized.
push_ini_to_disk: nothing to save to E:\X\Xx\Xy\Xz\12_34
C path: E:\X\Xx\Xy\Xz name: NO_RECURSIVE
V-R-path: E:\X\Xx\Xy\Xz name: NO_RECURSIVE
Cache miss: E:\X\Xx\Xy\Xz\Zwischenwandpsd.psd
