I'm stuck

stephenenmo

Twice I have gotten into a state where no matter what I try to do, I just get an alert sound. This is true for all internal software normally-clickable items as well as Minimize, Maximize, Close, in the title bar.
Is there a better intervention than kill the process with the Task Manager and restart it? Is there a log somewhere that will give me a clue as to what has gone wrong?

Please advise.

stephenenmo

A bit more context: I’m running the latest version, 1.11.4. I’m in People mode. I can see some scanning progress indication on the bottom line. I am able to scroll up and down through the people list, but all mouse clicks anywhere right or left just produce an alert sound.

stephenenmo

I can see five tonfotos.exe processes running in Process Explorer, using about 65% of my cpu.

Andrey

stephenenmo Based on the description, it sounds like there is some popup window blocking access to the applications. You need to close this window and access will restore.