random unresponsive on Linux Ubuntu

mc64

most of the times it works really well, some 5-10 second lags while scanning some directories, but sometimes it freezes completely with following error: ERROR:nss_util.cc(349)] After loading Root Certs, loaded==false: NSS error code: -8018
I can see that it continues scanning pictures
and when closing forcefully it says “Speicherzugriffsfehler” which translates Memory access error

Andrey

mc64 Please read this thread: https://community.tonfotos.com/d/184-tonfotos-an-up-to-date-list-of-supported-linux-distributions

What distribution version you are running on?

mc64

I’m using Ubuntu 22.04.4 LTS with XFCE

Andrey

mc64 Well, that is wery strange, as we also test it in ubuntu 22. Anyway, I’m afraid there is not much we can do at this time. If that would be comon issue, we would already receive many reports like that, and most likely we would see this issue on our test PC. However, this one seems to be specific to your configuration. I’m very sorry, but I don’t think I know how to help.

mc64

Thanks for looking into it.. is there something I can do to help?

mc64

what about the error loading root certs?

Andrey

mc64 That is something electron framework displays. Could be or not be connected to the issue you are facing, but my guess it is most likely not. Even when everything works flawlessly, electron still displays some errors when running on Linux.

mc64

sorry to bother you again, but this is the latest error when freezing:
[743445:0801/010650.284773:ERROR:shared_image_manager.cc(202)] SharedImageManager:😛roduceSkia: Trying to Produce a Skia representation from a non-existent mailbox.
[743445:0801/010650.288338:ERROR:shared_image_representation.cc(266)] Attempt to read from an uninitialized SharedImage. Initialized region: (0, 0, 0, 0) Size: (1472, 256)

Andrey

mc64 That is definitely coming from the depths of electron framework. This is something we don’t have control over, our application is built on top of it. Electron is highly popular framework for cross-platform UI development, applications like Discord, Skype, Microsoft Teams and many others are build on it.