dallean Thank you. Yes, apart from
libva error and
gl_surface... there is nothing suspicious, pretty normal output. I’m afiraid, there is not much I can do in this situation. Ubuntu is one of the few Linux distros we test our application on, and obviously it works well in our lab. However, there is no such thing as Linux compatibility, as there is no such single thing as “Linux OS”, there are bunch of different distros, each has multiple versions and counltess combinations of libraries and drivers. It is just impossible to even test on all of them, let alone mantain compatibility.
However, based on the console output, appication itself works fine, it is electron framework that fails. Obviously, we didn’t develop it, we just rely on this highly popular framework, also used by Steam, Discord, Slack, VS Code and other highly popular applications. I would guess there is some configuration issue on your PC that prevents it from working fine, but thus is just a wild guess, unfortunately.